Frequently asked questions

Manual transfers are credited after our team matches your payment to the reference number. Include the reference in your transfer note to speed this up.

Each plan credits on the schedule shown before activation, counted from the exact time you activated it (for example every 24 hours). Credits are processed by our servers even when you are offline.

An upcoming credit is scheduled but not yet paid. It is not part of your available balance until it shows as Completed.

Up to three levels are counted: people you invite (level 1), people they invite (level 2) and people those members invite (level 3).

When you request a withdrawal the amount is set aside so it cannot be spent twice. It is either paid to your account or returned to your available balance.